Website Care & Maintenance
So your website has been launched — now what? Well, just like your car needs an oil change, every WordPress website needs ongoing care and maintenance. Good thing is, we are here to do the dirty work for you.
We offer top quality hands-on support to take care of all your website needs, offering you peace of mind and time to do what you do best.
Our monthly website support plans, called Website Care Plans, offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor it’s uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.
Website Care Plans
Care Plan FAQs
A task is any website update to your current content that includes editing copy, changing images, or similar, which takes up to 15 minutes to complete. This does not include adding anything new to your site such as: pages, forms, sliders, etc.
With all our sites we build, we utilize our premium set of plugins that we pay for to continue to use. As long as you are on a Care Plan with AWD, you will continue to receive those plugin and theme licenses on your site.
The Care Plan reports, whether received monthly or quarterly, are detailed reports showing a summary of all the work completed on your website. It also shows the current health, quick traffic statistics, and performance grade.
If you decide to forgo a Care Plan with your new website, you will be responsible for purchasing your own theme and plugin licenses, as well as perform the regular maintenance and tasks required as detailed in your Website Owner’s Manual. As a result, we are not responsible for your website going down, and will have to charge a premium hourly rate to fix any issues that arise.